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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations (national, state/territory and local) for problem gambling, and how these are applied in organisations and individual practice:codes of conduct discriminationduty of care human rights privacy, confidentiality and disclosurerecords management rights and responsibilities of workers, employers and clientsspecific legislation that affects gambling, including:state / territory Responsible Conduct of Gaming work role boundaries – responsibilities and limitations work health and safetykey gambling industry stakeholders and their interrelationshipscontext for work in problem gambling, including:sector values and philosophies historical – changing attitudes and approachescultural – factors that motivate people to gamblepolitical – current policy contexteconomic – links between economic conditions and levels of gambling, socioeconomic patterns, state revenue generationdefinitions and key indicators of problem gamblingdefinitions and key indicators of problem gamblingstages of problem gamblingfeatures of responsible gambling graduated risks of some forms of gamblingpotential impacts of problem gamblingdifferent models of work in problem gambling, when and how they are used, including:individual counselling and therapyinternet and telephone counsellingworking with families and relationship counsellingcommunity awareness, development and educationassessment and referral servicesoutpatient servicespeer support/self helpcrisis situation responsesrelapse preventionharm minimisationgroup workfinancial counsellingcase managementresidential and inpatient servicesexistence and meaning of myths, chance, odds, randomness, gambling cyclecounselling approaches used in problem gambling, and how to use them, including: cognitive processes affect management underlying issuesuse of alternative coping strategies skills and ‘strengths’ buildingfamily therapy motivational interviewingbehavioural interventionsDiagnostic and Statistical Manual of Mental Disorders and pathological gambling theories of gambling interventions and harm minimisation strategies directed to current problem gambling behaviour, including self-exclusion optionsindividual’s experience of gambling, including family history, culture, character issues, personality, intra-psychic and wider systems, meaning, purpose, function being served, exploring multiplicity of organising impulsesways to work with client support networks, both family and non-familyreferral options and availability.